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Bill Smartt
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Bill Smartt
About
Video Tips
Clients
Work With Me
Client Stories
Blog
Contact
About
Video Tips
Clients
Work With Me
Client Stories
Blog
Contact
Presentation Skills, Meeting Communication Bill Smartt 10/19/26 Presentation Skills, Meeting Communication Bill Smartt 10/19/26

How do you handle a hostile question in a meeting?

Go to the balcony. Breathe, picture yourself looking down on the scene, then step to their side and let them feel heard. Most people settle once they are.

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Meeting Communication Bill Smartt 9/28/26 Meeting Communication Bill Smartt 9/28/26

What should you do when senior leaders steer your presentation somewhere else?

Follow them. When a senior audience wants to explore a risk or a cost, go there. You're there to share your insight and have a conversation.

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Meeting Communication Bill Smartt 6/29/26 Meeting Communication Bill Smartt 6/29/26

What do you do when someone takes credit for your idea in a meeting?

Agree with them, and in the same breath put your name on it: "Yes, exactly. That's the point I was making earlier." Say it warmly.

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Meeting Communication Bill Smartt 6/1/26 Meeting Communication Bill Smartt 6/1/26

How do you handle being interrupted in a meeting?

Calm voice, no edge: "Let me finish my thought." No apology, no over-explaining, just a clear and neutral request.

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Meeting Communication Bill Smartt 5/25/26 Meeting Communication Bill Smartt 5/25/26

How should you end a meeting so people actually follow through?

Before anyone leaves, take ninety seconds to answer three questions out loud: What did we decide? Who's doing what? By when?

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Meeting Communication Bill Smartt 3/17/26 Meeting Communication Bill Smartt 3/17/26

How do you get a meeting back on track after a tangent?

Acknowledge the point, then redirect: "Can we park that and come back to it?" You're not shutting anyone down. You're showing the room that someone's in charge.

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Meeting Communication Bill Smartt 1/5/26 Meeting Communication Bill Smartt 1/5/26

How do you keep a meeting from going off track?

Before you start, ask, "What outcome do we need today?" Setting the target up front keeps the whole conversation sharper.

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