Welcome to the Smartt Blog

Your phone is your friend
Blog Bill Smartt Blog Bill Smartt

Your phone is your friend

The next time you’re speaking at a meeting, in front of a group, or maybe on a land line–use your phone to record yourself and listen back afterwards. You can use the voice memo function or start a video with the camera facing down (so you just focus on the audio).

Read More
Pause = Credibility
Blog Bill Smartt Blog Bill Smartt

Pause = Credibility

So, take a breath, pause and truly engage with your audience, making eye contact to see if they’ve received your message. Imagine that there’s a thought bubble that appears after each major thought that asks: “Did you get that?”

Read More
How to make or break your first impression
Blog Bill Smartt Blog Bill Smartt

How to make or break your first impression

The effort you put into making a positive first impression lays the groundwork that gets results. The thought bubble in the head of your audience says “this is someone I’d like to work with,” and everything from there on out becomes much easier.

Read More